Category Archives: Business

Elevator Pitch: ShopKeep

Pour Vous Jason Richelson uses ShopKeep to manage The Greene Grape’s loyalty program. After customers spend $400 on wine, they get a $20 coupon.’> The Pitch: “Point-of-sale software can be expensive — some popular applications cost close to $1,000. ShopKeep … Continue reading

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How Would You Sell Temporary Wallpaper?

Tempaper aims to make hanging wallpaper a cinch. The temporary vinyl wallpaper from LolliProps, a New York City-based start-up, works like a sticker — you peel off the back and place it on the wall. Because it uses an adhesive similar to that on Post-it notes, Tempaper is removable and restickable. Twin sisters Jennifer and Julia Biancella designed the product with their aunt Kate Szilagyi, who works as a set decorator in the film industry. Their creation sells for $75 to $85 per 33-foot roll on LolliProps’s website and through a handful of retailers. Without hiring a publicist, LolliProps has already garnered many press mentions, but Tempaper has yet to become a household name. How can this family business increase sales? We asked four entrepreneurs to weigh in. NO. 1: Target college kids John Tusher, founder of Velocity Art and Design, a Seattle-based retailer of modern d Continue reading

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2 Moms Build Multimillion-Dollar Business

With so many people searching for work in this economy, some are dreaming of success on their own — looking for that start-up business. Two local women have proved with their own entrepreneurial spirit that anything’s possible. Continue reading

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A Teenage Founder Looks Back

Joel Mueller was a high school student in Traverse City, Michigan, when he started the website that would become MacUpdate.com . He is now 31, and his site boasts 5.3 million monthly visitors, who buy and sell software for Apple computers. In 2008, revenue hit $3.7 million, and the company landed at No. 114 on the 2009 Inc. 500. Mueller remains on a roll: MacUpdate took the No. 233 spot on the 2010 list. High school is a great time to start a business. When else in life can you minimize risk and focus your efforts on growing a company, while not worrying about paying for rent and groceries? I always had a passion for Macs. In 1996, when I started the site, it was called Extreme-mac.com , and it was a place to read news and talk on a message board. I changed the name two years later. The site has grown into a community in which developers buy and sell software and get feedback on their applications. The MacUpdate team is entirely virtual. I worked with my first employee for two years before meeting him in person. I’ve traveled to and lived in South Africa, Peru, Japan, Italy, Costa Rica, the United Kingdom, and all over the U.S. I have not lived in one place for more than six months in years. But I’m slowing down. I’ve been splitting my time the past year between Traverse City and Kalamazoo to be near my friends and family. I think because I jumped so quickly into MacUpdate, I missed out on learning many of the things that different companies do to operate and grow. I sometimes feel naive on how the world does things in business. I’m excited about the future. It’s time to start expanding the company, and I believe MacUpdate is in a unique position to take things to the next level. For more on the Inc. 500|5000, go to www.inc.com/inc5000 . Continue reading

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A Wine Label From the Mandela Family

Makaziwe and Tukwini Mandela bring to their new wine business one of the most revered names in the world. “Yes, my father is a great person,” says Makaziwe Mandela. “But this is not about Nelson Mandela.” Makaziwe Mandela is the eldest daughter of the Nobel Peace Prize winner and former South African President. Tukwini is her daughter. House of Mandela, which launched in South Africa in July, is a negociant; the company sources grapes from several growers, blends them, and markets them under its own label. Its first three offerings — a Chardonnay, a Cabernet Sauvignon, and a Shiraz — should be available in the U.S. sometime next year. Makaziwe Mandela, who five years ago started a business to broker mineral resources, got the idea for House of Mandela from a Norwegian friend who pointed out that “there are no prominent wine brands from South Africa,” she says. House of Mandela is one of only a tiny number of black-owned businesses in the country’s $3 billion wine industry. The brand, Makaziwe says, reflects her pride in her farming heritage, which she traces back to the founding of the Madiba clan in the early 1800s. “The traditions and values — such as courage and compassion — that shaped my father shaped all of us,” she says. Continue reading

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How to Get Financing When Banks Won’t Lend

The recession may be over, but traditional forms of business financing remain stubbornly difficult to nail down: A recent Pepperdine University survey showed that though banks report an increase in the volume and quality of loan applications, they continue to turn down the vast majority of loan applications that they review. It’s no surprise, then, that businesses are turning to less conventional means of raising money. One increasingly useful technique is finding customers willing to make small investments to fund start-up operations and expansion. Here are three variations on that theme. Direct Public Offerings DPOs have existed for decades as a way for small businesses to raise capital from wealthy individuals. The hurdles were high, however, and the rules were arcane, making the technique impractical for most businesses. In 1989, the requirements changed; a decade later, they were greatly simplified. Regulators in 47 states have been allowing businesses to raise up to $1 million a year through shares priced as low as $1 using a financing technique called the small corporate offering registration, or SCOR. When bank lending was easy, SCOR was seldom used. Now, all sorts of businesses are using SCOR to invite customers to invest via their websites or product labels. Gary Steszewski is using this method to get expansion funding for his Buffalo-based company, CityMade. CityMade’s websites sell locally made gifts and souvenirs online from 12 cities, including New York; Washington, D.C.; and Toronto. Steszewski recently raised $250,000 through SCOR to launch 14 new “MadeIn” sites. Because he registered with New York State, only New York–based customers can invest. There’s one major drawback for investors, though: They are unlikely to see a payout on their investment unless the company is acquired or goes public. CSA Financing Community supported agriculture, or CSA, programs were first popularized by eco-conscious foodies; they pay local farmers a lump sum at the beginning of the year in exchange for regular deliveries of produce. Now, the model has been extended to nonproduce businesses. In the past five years, LocalHarvest.org , a database of local businesses around the country, has seen CSAs triple to 3,732. Director Erin Barnett says that’s owing in part to “creative entrepreneurs” who have played with the concept. There is nothing preventing any business from adopting the technique, says Barnett. “The CSA model is infinitely variable,” she says. Already, there are winery CSAs, soap CSAs, bacon CSAs, even art CSAs (members pay up front for at least three months’ worth of monthly “art-in-a-box” installments). Susan Gibbs turned her part-time hobby into a going business when she financed her yarn company, Juniper Moon Farm, with CSA investments: Members pay $175 per share in return for about 1,800 yards of yarn a year. “I think it can work for a lot of industries,” says Gibbs. “It just requires a customer base that’s passionate.” Fan Funding The most popular type of customer financing is probably fan funding, which involves websites like Kickstarter soliciting donations to finance creative projects. Now, however, some fan funding sites are offering customers a return on their investment. FashionStake.com , co-founded by Vivian Weng and Daniel Gulati, lets designers upload their collections along with their production funding goals. Customers can then invest $50 or $500 in the designs they like most. When a designer meets his or her financing goal, the collection goes up for sale on FashionStake’s site. The better it sells, the more store credit investors get. The New York City–based site launched in September, and it has raised about $75,000 from 500 customers. Continue reading

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Beautiful beginning at Plaza Contenta

Ron Midgett has opened New Earth Orchids, a start-up business in Plaza Contenta, the commercial area of Tierra Contenta. Continue reading

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Reader Mail: November 2010

How Bill Got His Groove Back Stories about people like Bill Bartmann [" How I Lost It All. And How I'm Getting It Back ," September 2010] are just what budding entrepreneurs need to hear. The entrepreneurial journey can be lonely, and you may not accomplish everything you had hoped to. But, as Bartmann proves, what matters most is who you become along the way. Janus Gyan CEO, Real St. Lucia Tours Soufri Continue reading

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Don’t Try to Sell Too Soon

Dear Norm, In November 2008, I started a business making baby slippers from used wool sweaters and used leather jackets. I sell them mostly on Etsy, where my business is thriving. I’ve received many more requests for wholesale accounts than I can fill. I’ve trained my second subcontractor and have added adult slippers to my line. My goal is to sell the business in about five years to a company that already uses recycled materials to make footwear. What must I do to make that happen? Should I trademark my name? Patent my design? Raise outside capital for expansion? — Josie Marsh, founder, Wooly Baby Kennett Square, Pennsylvania If you want to sell your company , you need a proven business model with strong cash flow and good growth prospects. Although Josie has been in business for two years and has attracted a following, she still has a way to go. Her sales aren’t enough to interest a serious buyer. She also has capacity problems. And she’s vulnerable to copycats. I advised her to trademark her company’s name, which she can do inexpensively at an online trademark site. Securing a patent, however, is expensive and time-consuming, and she might not get one in the end. Instead, she should spend her time and capital on increasing sales. I suggested she consider marketing through services such as Google Affiliate Network and Commission Junction. She also needs to increase capacity. Finally, I cautioned her against seeking outside capital. She’d have to give up too much equity to get it. It’s better for her to bootstrap for now. Josie asked me how she would know when to approach prospective buyers. It wouldn’t be for a few years, I said, and she had enough to do right now without worrying about it. I told her to check back with me in 12 months, and we’d reassess her situation then. Please send all questions to AskNorm@inc.com . Norm Brodsky is a veteran entrepreneur. His co-author is editor-at-large Bo Burlingham. Their book, The Knack, is now available in paperback under the title Street Smarts: An All-Purpose Tool Kit for Entrepreneurs. Next Question Continue reading

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Taigan.com Wins Start-up Company of the Year by Nashville Technology Council

Taigan.com , the Internets best shopping district of online specialty shops, was named Start-up Company of the Year by the Nashville Technology Council at its 2010 Feel the Beat Technology Awards ceremony. The awards acknowledge individuals and companies whose success has helped… Continue reading

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