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Whether you’ve put together a business plan or an investment proposal, you’re going to need an executive summary to preface your report. The summary should include the major details of your report, but it’s important not to bore the reader with minutia. Save the analysis, charts, numbers and glowing reviews for the report itself. This is the time to grab your reader’s attention and let them know what it is you do and why they should read the rest of your business plan or proposal. The executive summary is also an important way for you, as the entrepreneur, to determine which aspects of your company have the clearest selling points, and which aspects may require a bit more explanation. Akira Hirai, founder and CEO of Phoenix-based Cayenne Consulting, a firm that helps entrepreneurs develop business plans and financial forecasts, says that the process of distilling the essence of your business down to a page forces you to think hard, decide what’s important, and discard things that aren’t essential to the story line. “By doing this,” he says, “you develop a better vision of what your business is all about, and you become better at telling your story.” How to Write an Executive Summary: Why Write It? Investors, lenders, executives, managers and CEOs are busy. Always. That means that the executive summary is an essential gateway for your business plan to get read. Think about it this way: if you had an endless list of things to do, and someone handed you an 80-page document and said “read this! you’d probably first want to know why. “The most important reason to include an executive summary is that in many cases, it is the only thing the reader will read,” says Pablo Bonjour, founder & CEO of Katy, Texas-based SMG Business Plans, a company that offers entrepreneurs assistance in writing business plans. According to Bonjour, investors will read the executive summary to decide if they will even bother reading the rest of the business plan. It’s rare for an investor or lender to read an entire business plan, at least in the initial stages of analysis and consideration for funding, so having a strong executive summary is key. When you’re writing your business plan, your goal is to get your foot in the door and face-time with the investor. “Assuming that your business is a good fit for the investor, a strong executive summary will get you invited in for a meeting,” Hirai says. “A poor executive summary will leave you standing in the cold.” Dig Deeper: How to Write a Great Business Plan How to Write an Executive Summary: The First Paragraph Just like a movie might begin with a fight scene or a magazine article opens with a funny anecdote, you’ll need a strong hook for your executive summary. “The most important part of an executive summary is the first paragraph that clearly explains what the company does,” according to Dave Lavinsky, president of Growthink, a Los Angeles-based company that helps entrepreneurs develop business plans and raise capital. “Most business plans start with a story that tries to create excitement, and this doesn’t always work.” One way to think about it, says Hirai, is that your executive summary needs an executive summary. The first paragraph needs to compel the reader to read the rest of the summary. Perhaps you have a compelling “Aha!” moment, so you might start with that. If you’ve identified a problem in the marketplace that isn’t being adequately serviced, you might start with that, too. Dig Deeper: Business Executive Summary Template How to Write an Executive Summary: The Nuts and Bolts There is no set structure for an executive summary, but there are guidelines you must follow to ensure your business plan or investment proposal gets the attention it deserves. First, think about your core strengths. Use bullet points to present your ideas, and make sure you always use concise language. “You need to match your story to your audience, your business, and your desired outcomes,” says Hirai. “If you have an exceptional management team, you might start with that.” Ask yourself what’s unique and exciting about your company. After you’ve explained what your company does, it’s time to sell why you believe you’re uniquely qualified to succeed. Lavinksy recommends addressing these questions when putting together your executive summary: •Do you have a unique partnership? •Do you already have customers and traction? •Do you have patents or technology? •Is your marketing plan special in a certain way? Depending on your audience, you can also try a more rigid approach to the executive summary. After the first paragraph, Bonjour recommends one effective structure is to summarize each section of the executive summary in the same order that is presented within the full business plan. To make the structure as relevant as possible for the reader, who is typically an investor or a lender, he suggests considering these categories: •A Company Description Summary •The Problem •Your Solution •Why Now The “Why Now” category is one of the most important questions to answer, because it makes your executive summary timely. The last thing you want is to leave the reader feeling like there’s plenty of time to act. Chances are, if there isn’t any urgency to your executive summary, your business plan won’t get read. After describing the elements above, the executive summary should also have a brief financial summary. For your financials, Bonjour suggests including the valuation of the deal, so that the reader knows right away what the risks are, and what the returns can be. Dig Deeper: Executive Summary as a Guiding Light How to Write an Executive Summary: Strictly Professional Or Humorous? What’s the Tone? This depends on who your readers are. Do your research. If you’re presenting an investor with a business plan, make sure the language of the executive summary caters to their backgrounds. For example, if you know your investor has a degree in chemical engineering, your language might be different than an executive summary presented to an investor who studied philosophy. In other words, “use language that will resonate with your target audience,” says Hirai. Don’t be afraid to change your executive summary when you present it to different investors. Consider creating different versions for each audience, he says, but make sure that it’s always kept professional, crisp, and free of any embarrassing errors. Another good tip he recommends is to use personal pronouns (e.g. “we” and “our”) over general nouns (e.g. “the company”). Your reader will feel a stronger personal connection with you, your brand, and your idea if you can relate to them in the first person. Don’t forget to be confident, either. If the writer does not clearly believe in this company, says Bonjour, why should the reader believe in it? Put yourself in your reader’s shoes and ask yourself why you would want to invest in a company. “Think about it like a job interview or asking a girl out on a date,” he says. “If you are not confident and don’t act like you want it, chances are you won’t get anywhere.” Dig Deeper: ToneCheck: An E-mail App That Edits Your Tone How to Write an Executive Summary: The Length Remember, every executive summary is – and should be – unique. Depending on the size of the business plan or investment proposal you’re sending, the executive summary will vary. However, the general consensus is to have an executive summary between one and four pages. Think logically. A two-page summary can be printed on the front and back of a single page, which can feel like a professional brochure. And, if you can’t tell the essence of your story in a page or two, says Hirai, then you probably haven’t thought things through well enough. Echoing this thought, Bonjour asserts “you can cheat a bit by using smaller fonts, widening your margins, shrinking images and tables, but ultimately you need to summarize everything contained within the executive summary. After all, it is called a ‘summary’ for a reason.” Dig Deeper: How to Refine Your Business Idea How to Write an Executive Summary: What To Avoid “Why most business entrepreneurs get executive summaries wrong, is they believe the goal of the executive summary is to get the investors to give them a check,” says Lavinsky. “The goal of the executive summary is to get the investor to read the business plan or to meet with you.” With that in mind, clear your vocabularies of any superlatives, clich Continue reading →

No. 1 in Security LifeLock 11,474.3% Three-Year Growth Revenue: $131.4 Million Employees: 482 CEO: Todd Davis Founded: 2005 Overall RANK: No. 8 Tempe, Ariz. lifelock.com Since its inception in 2005, LifeLock has guaranteed its customers that it will spend up to $1 million to resolve any instances of identity theft. But the company didn’t take off until CEO Todd Davis dreamed up an even bolder advertising message: He gave out his Social Security number to demonstrate just how confident he was in his company’s services. The pitch was so zany that one television host wouldn’t allow him to mention it during an interview. It also resulted in a Federal Trade Commission complaint, which LifeLock settled with a payment of $12 million. But LifeLock adjusted its service and kept growing. “The unintended consequences were that it made us even better,” Davis says. Today, LifeLock has more than 1.7 million customers; fewer than 1,500 of them have had to invoke the guarantee. LifeLock – Federal Trade Commission – Identity theft – Social Security number – United States Continue reading →